Our Privacy Policy

Last Revised: January 30, 2025.

Introduction

Welcome to FrozenLight, a platform developed to support AI experts. This Privacy Policy explains how we collect, use, and protect your personal information when using our app and website.

Transparency and Control

In order to ensure transparency and give you more control over your Personal Information, we provide this privacy policy (“Privacy Policy“) which governs how we, FrozenLight (together, “FrozenLight”, “we“, “our” or “us“) use, collect, and store Personal Information we collect or receive from or about any individual who uses our app, website, and/or with whom we need to communicate in order to deliver our services.

This Privacy Policy applies to visitors to our website and app, as well as the personnel of our business partners (“you“). In both our website and app, we provide information about our services. If you are a visitor to our website or app, you do not need to register to access certain features. We do not require you to provide us with your contact information unless you are registering or writing a review. Otherwise, we will only collect the information mentioned in the "Collection of Personal Information" section below.

If you click on a link leading to a third-party vendor, you will be directed to that vendor’s website and subject to its terms and privacy policy. We do not collect or receive your information from these vendors.

Please read this Privacy Policy carefully, so you can fully understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Important Note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or means of enforcement.

Collection of Personal Information

We may collect, store, and use the following types of personal information:

  • Information about your computer, including your IP address, geographical location, browser type and version, and operating system.
  • Information about your visits and usage of this app, including the referral source, length of visit, page views, and navigation paths within the app.
  • Personal information you provide during registration, such as your name and email address.
  • Profile information you provide, including name, profile pictures, gender, birthday, relationship status, interests, hobbies, education details, and employment information.
  • Email subscription information, such as the name and email address you provide when subscribing to newsletters or updates.
  • Service usage data: Information entered when using the services in our app.
  • Transaction data: Any information related to transactions made through the app, including your name, billing address, shipping address, phone number, email address, and payment details.
  • Public information: Any information you intentionally post for publication, including your username, profile photos, and comments.
  • Communication data: The content of any communications you send us via email or through our app, including the metadata associated with those communications.
  • Other personal information you choose to share with us voluntarily.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to manage and maintain your login sessions when you access our website or app. A cookie is a small file that is placed on your device to identify you as a user and enhance your experience by storing session-related data.

The cookies we use are essential to ensure the functionality of our app and website, especially for login sessions. These cookies help us to:

  • Recognize you when you return to our website or app.
  • Keep you logged in during your session.
  • Provide you with a smoother, more personalized experience.

By using our app or website, you consent to our use of cookies to manage your session. You can set your browser to refuse cookies or to alert you when cookies are being sent, but some parts of our services may not function properly without them.

Sharing Information About Others

Before sharing the personal information of another person with us, you must obtain that person’s consent both for the disclosure and for the processing of their personal data under this privacy policy.

How We Protect and Retain Your Information

Security: We have implemented appropriate technical, organizational, and security measures designed to protect your personal information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device, or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

Retention of Your Personal Information: Your personal information will be stored until we proactively delete it or you send a valid deletion request. Please note that in some circumstances, we may store your personal information for longer periods of time, as required or permitted by applicable laws. We have an internal data retention policy to ensure that we do not retain your personal information perpetually.

Data Security

Your data is stored securely with encryption and is accessible only to authorized personnel. We maintain the highest standards of security, but please avoid sharing classified or sensitive operational information within the app.

Data Retention and Deletion

We retain your data as long as you are a registered user. You can request to delete or update your data by contacting us at https://www.frozenlight.ai/contact/.

Contact Information

For any questions or concerns regarding privacy, please contact us at https://www.frozenlight.ai/contact/.

By using our website or/and app, you agree to this privacy policy.